Over our 25 Years in Business, We've got the Process Down to a Science
Step 1: Select Your Countertop
Select Your Material
Top Advantage offers a wide range of countertop materials to choose from. Most of our customers choose between the four more popular kinds of countertops. These include Cambria (quartz), granite, solid surface, and laminate. If you need help choosing stop by our office to make your selection in our showroom.
Select Your Color/Design
Depending on what material you choose, you will be able to select among the many various colors offered for that specific material.
Step 2: Get a Quote
The next step in the process is to get a quote. You can download and fill out our quote from and then fax/email it to us. You can also fill out our quote form online. Most quotes are available within 1 business day.
Email or Fax to Main Office Location
Main Office:
Phone: (330) 877-2138
Fax: (330) 877-4439
Email: quoting@topadvantage.com
Step 3: Place the Order
After receiving a quote, email orders@topadvantage.com with all the jobsite information. Required information includes homeowner name, address, and phone number. All selections must be made prior to template.
Step 4: Template/Measure
We Stop By
Before your countertops are fabricated in the shop, a template - or pattern - of the kitchen or bath layout is made in your home. Modern technology allows us to create a digital footprint of your future countertop, without going through the hassle of removing the existing tops days before the final installation.
Template Information
It usually takes about an hour to digitally record the dimensions of the existing countertop. You don't need to be present, however. Please make sure all pets are put up securely and that you communicate explicitly how the template technician should lock your home when he is ready to leave.
Preparation
Please remove all items from the countertop surface.
Step 5: Production/Fabrication
We Build It
If you order a solid surface or granite countertop, your countertop will be fabricated at Top Advantage Headquarters. All tops are machined with state of the art CNC equipment. The information we get in your home is transferred digitally to the actual cutting tools, which means a high degree of accuracy.
If you order Cambria (quartz) countertops, they will be fabricated at the Cambria corporations fabrication shop, which maintains a high level of manufacturing accuracy and quality.
**Please note: If your back walls are crooked or out of square, our tools will follow and duplicate the exact conditions and dimensions.
Step 6: Installation
We Stop By Again
Upon completion of fabrication, your new countertops are scheduled for delivery to your home. Installation time depends on the size of your project, and whatever "unknowns" we may encounter. As a general rule, we try to complete all residential installations in just one day.
Preparation
To prepare for our installation, please follow these instructions:
- Completely clear the existing countertops of all items.
- Make sure there is an unobstructed path from the outside to your kitchen or bathroom. Countertop materials are heavy!
- Put up pets and keep small children away from the installation.
- Clean out the base cabinets of all items and store them in a safe place away from the installation area.
"Top Advantage has been an exceptional company to work with ever since we started doing business with them. From super-fast turn arounds on price quotes and a very friendly and professional sales staff to a high-quality product, we couldn't be happier with the relationship that we have developed over the years. It's a privilege to partner with Top Advantage on the custom kitchens and baths that we build! Thanks to the entire Top Advantage crew for the great relationship that we have formed by working together on so many projects over all these years! We look forward to many more years of top-notch service and great products!"
- Jacob Shetler - Owner/Sales
Alpine Cabinets of Holmes County LLC
FREQUENTLY ASKED QUESTIONS
HOW FAR DO YOU TRAVEL?
HOW LONG DOES THE PROCESS TAKE?
CAN I REVIEW MY MEASUREMENTS AFTER THE TEMPLATE?
HOW DO I PLACE AN ORDER ONCE I'VE RECEIVED A QUOTE?
HOW LONG WILL INSTALLATION TAKE?
We are located in Hartville Ohio, and routinely travel throughout the state and into Western Pennsylvania and Western West Virginia for residential projects. For commercial projects we have been to over 15 states throughout the Midwest and Eastern seaboard.
Typically, from the first inquiry to installation takes around 1 month, depending on lead time.
Yes, you will have the opportunity to review the drawing and will be required to sign the sales order following the template.
After receiving a quote, email orders@topadvantage.com with all the jobsite information. Required information includes homeowner name, address, and phone number. All selections must be made prior to template.
This is largely dependent on the kind of job (new construction, countertop replacement, etc) and the size of the job. In a residential situation, you should almost always prepare for 4-8 hours. You will be provided with a time estimate prior to installation.
